Who we are
At LODVINIR. YOUR ICELANDIC FRIEND, we care deeply about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.lodvinir-iceland.com.
1. What Information We Collect
We collect the following types of personal information when you use our Site:
- Device information: IP address, browser type, pages visited (via cookies and analytics).
- Personal details: Name, billing and shipping address, phone number, email address.
- Payment information: Processed securely via third-party payment gateways (we do not store your credit card information).
- Order history and product preferences.
2. How We Use Your Information
We use your personal information to:
- Fulfill and manage your orders.
- Communicate with you (order updates, customer service).
- Improve our website and shopping experience.
- Comply with legal obligations.
3. Cookies
We use cookies to improve your experience, analyze site traffic, and offer personalized content. You can accept or refuse cookies through the banner on our site or manage them in your browser settings.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
4. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
5. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Typically, we keep order records for 7 years for tax and legal reasons.
6. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
7. Where your data is sent
We only share your data when necessary and with trusted third parties, including:
- Payment processors (e.g., Stripe, PayPal, etc.).
- Shipping and logistics providers.
- Website hosting and analytics services (e.g., Google Analytics).
- Authorities if required by law.
We will never sell your data.